Privacy Policy for UtilityDoc
Effective Date: 01/01/2024
At UtilityDoc, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you sign up for our services or contact us, we may collect:
- Name
- Email address
- Phone number
- Property address
- Billing and payment information
b. Non-Personal Information
We may collect non-personal data, such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the website
2. How We Use Your Information
We use the information collected for the following purposes:
- To Provide Services:
- Manage your account and deliver property care services.
- Send inspection reports and updates.
- For Communication:
- Respond to your inquiries and provide customer support.
- Notify you about changes to our services, policies, or terms.
- For Marketing (With Consent):
- Send promotional emails about our services, special offers, or updates.
- To Improve Our Website:
- Analyze usage patterns to enhance user experience.
3. How We Protect Your Information
We implement industry-standard measures to protect your personal information, including:
- Data encryption during transmission.
- Secure storage of sensitive information.
- Restricted access to personal data.
Despite these measures, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- With Service Providers:
- Third-party vendors who help us deliver our services, such as payment processors or technical support.
- For Legal Reasons:
- If required by law, or to protect our rights and the rights of others.
- With Your Consent:
- If you explicitly agree to share your information for specific purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These may include:
- Essential Cookies: Required for the functioning of our website.
- Analytical Cookies: To understand website usage and improve functionality.
You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access your personal data and request corrections.
- Request deletion of your personal information.
- Opt-out of marketing communications.
To exercise your rights, please contact us at hello@utilitydoc.com.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: hello@utilitydoc.com
- Phone: +94 777 87 52 78
Last Updated: 12/16/2024